What’s EQ Got to Do With It? Using Emotional Intelligence to Serve Victims

  • Emotional Intelligence (EQ) is a term that has become quite popular in the last few years but do we really know what it means or how to use it?     In this session we will learn why is EQ important and what it has to do with victim advocacy. We will look at the impact of using EQ both personally and professionally, and discuss how it can profoundly affect your work in serving victims.